Can your website handle a heavy surge of activity?: “The Dragons’ Den Effect”

I must confess, I am a big fan of TV show the Dragons’ Den, first on BBC and then also on RTE when it made it to Ireland.  Over the past couple seasons that the show has run in Ireland, I’ve watched and tweeted along to the show. Until this year, most of the websites […]

The Ugly Side of Social Media

For a long time, I’ve somewhat denied the ugly side of social media.  Using social media has done a lot for me personally and professionally.  Professionally I’ve made great contacts to people I never thought I’d meet, online or off. I’ve learned a lot from many of the experts and not so experts in my […]

Facebook Pages and Google+ Integration for Nimble CRM

Great news today! Nimble CRM now includes integration of Facebook Pages and Google+ so you can monitor your contacts’ interactions in all of the key social channels. You can add your Facebook Page under Networks and monitor activity on your page while you are in Nimble via its own tab or in the ‘All’ stream […]

What a Young Cosmetics Saleslady Taught Me About Sales and Saved Me €100

After collecting my daughter from school yesterday I headed to ‘town’ to make a couple of necessary purchases. I am not the type who shops for the sake of shopping. I was completely out of a couple of necessities: shampoo and foundation. One of the local chemists stocks nice ‘posh’ brands of make-up. I had […]

How to Handle a Bad Online Review

I have to say I was so proud of my clients at Inish Beg Self Catering Cottages, when I saw how they handled the one ‘average’ review (beside 14 excellent reviews) they received on Trip Advisor. They addressed each issue noted in a very straightforward manner. Many businesses don’t use social media marketing because they […]