ANN DONNELLY
FRACTIONAL COO
With 40 years of experience in business management, spanning work in multinational corporations, building my own businesses, and advising C-level executives and business owners, I offer the insights and strategies to help you navigate every challenge. Consider me your dedicated COO, guiding your business toward success.
WHO I WORK WITH
ESTABLISHED BUSINESSES looking to clean up operations + spark efficiency.
GROWING BUSINESSES
needing structure and systems to handle increased activity.
BRAND NEW BUSINESSES
wanting to build a sustainable foundation.
MY STRONG SUITS
- Assessing overall operations with an objective viewpoint
- Recommending new tech stacks + platforms
- Systemizing processes + workflows
- Documentation of SOP’s
- Establishing management systems for employees + freelancers
- Streamlining internal AND client communications
- Recommending new hires + consultants
- Setting up client success and HR best practices for an impeccable client experience
- Overseeing digital marketing + SEO strategies
SO, HOW DID
I GET HERE?
My Journey from Upstate New York to NYC, to London, to Ireland and back:
- 1980s – Manager, Alumni Records & Systems, The New School
- 1990s – Manager, Customer Success & Operations, RR Donnelley & Sons
- 2000s – Digital Marketing & SEO Director, O’Mahony Donnelly E-Business
- 2010s – Chief Operations Officer, O’Mahony Donnelly Chartered Certified Accountants & Business Advisors
- 2020s – Operations & Marketing Consultant, Ann Donnelly Digital Marketing Consulting & Coaching
Now working as a Fractional Chief Operating Officer, I assist businesses in a wide range of areas using all the experience and skills I’ve built over this 40 year career.
The WORK
4-Month Retainer, commencing with an operations audit, where I assess the current state of operations, systems, workflows, and SOPs. We’ll have weekly calls and ongoing communication. By the end of Month 1, I’ll have a game plan for what we’ll build, hire, and implement for Months 2-4.